FAQs

FAQs (Frequently Asked Questions)

1. What makes Orove’Organics products different?

Our products are made with 100% organic and natural ingredients. No sulfates, parabens, or synthetic fragrances, only plant-based goodness.

2. Are your products safe for all hair types?

Yes! Our organic shampoo and hair care range is suitable for all hair types, including colored, damaged, and sensitive hair.

3. Are your products cruelty-free?

Absolutely. We are proud to be cruelty-free; none of our products are tested on animals.

4. Where are your products made?

All Orove’Organics products are formulated and handcrafted in Pakistan, using globally approved organic ingredients.

5. How long does delivery take?

Orders are delivered within 3–5 business days across Pakistan. You’ll receive a tracking number once your order is shipped.

6. What payment methods do you accept?

We accept Cash on Delivery (COD) and online payments through secure gateways.

7. Can I return or exchange a product?

Yes if your product is unopened and in its original packaging, you can request a return within 7 days.

8. How do I contact customer service?

Simply email us at oroveorganicsoffcial@gmail.com or message us on WhatsApp for quick help.